Dialog is one of the leading mobile service providers in Sri Lanka, offering a range of services to its customers. One of the most important services provided by Dialog is mobile data. With the increasing use of smartphones and the internet, it has become essential to keep track of your data usage. In this article, I will discuss how to check Dialog data balance.
What is Dialog?
Dialog is a mobile service provider in Sri Lanka, offering a range of services including voice, SMS, and data. It is a subsidiary of Axiata Group Berhad, one of the largest telecommunications companies in Asia.
Why is it important to check Dialog data balance?
It is important to check Dialog data balance to avoid running out of data in the middle of an important task. Checking your data balance regularly will help you keep track of your usage and plan your data usage accordingly.
How to Check Dialog Data Balance via USSD code
One of the easiest ways to check Dialog data balance is via USSD code. Here are the steps to follow:
- Dial *678# and select option 1
- Dial #678# and select option 1
How to Check Dialog Data Balance via SMS
You can also check your Dialog data balance via SMS. Here are the steps to follow:
- Open the messaging app on your phone
- Type “MB” or “MYUSE” and send it to 678
- You will receive an SMS with your remaining data balance
How to Check Dialog Data Balance via the MyDialog App
The MyDialog App is a convenient way to manage your Dialog account. Here are the steps to check your data balance via the app:
- Download the MyDialog App from the App Store or Google Play Store
- Log in to your account
- You will be able to see your remaining data balance on the home screen
How to Check Dialog Data Balance via the Dialog website
You can also check your Dialog data balance via the Dialog website. Here are the steps to follow:
- Go to the Dialog website (www.dialog.lk)
- Log in to your account
- You will be able to see your remaining data balance on the home screen
How to Check Dialog Data Balance via Customer Care
If you are facing issues while checking your Dialog data balance, you can contact Customer Care for assistance. Here are the steps to follow:
- Dial 1777 from your Dialog mobile number
- Follow the instructions to speak to a Customer Care representative
Common issues faced while checking Dialog data balance
Some of the common issues faced while checking Dialog data balance are:
- Incorrect USSD code
- Delay in receiving SMS
- App not working
Tips to avoid issues while checking Dialog data balance
Here are some tips to avoid issues while checking Dialog data balance:
- Make sure you are using the correct USSD code
- Check your network connection before checking your data balance
- Update the MyDialog App to the latest version
- Contact Customer Care if you are facing any issues
Conclusion
Checking your Dialog data balance is essential to avoid running out of data in the middle of an important task. In this article, we discussed various ways to check your Dialog data balance, including USSD code, SMS, MyDialog App, Dialog website, and Customer Care. We also discussed common issues faced while checking Dialog data balance and tips to avoid them.