Foodpanda is a great way to order food from your favorite restaurants, but what happens if you need to cancel your order? Maybe you’ve changed your mind about what you want to eat, or maybe you’ve realized that you don’t have enough money to cover the cost.
Whatever the reason, it’s important to know how to cancel your Foodpanda order in a timely manner. If you cancel your order too late, you may not be eligible for a refund.
In this article, we’ll walk you through the steps on how to cancel a Foodpanda order. We’ll also discuss the different reasons why you might need to cancel an order, and we’ll provide some tips for getting a refund.
So whether you’re a first-time Foodpanda user or you’re just looking for a refresher, read on to learn how to cancel your Foodpanda order like a pro!
How To Cancel Foodpanda Order Using the App
Here are the steps on how to cancel a Foodpanda order:
- Open the Foodpanda app or website.
- Sign in to your account.
- Go to the “Orders” page.
- Find the order that you want to cancel.
- Click The Right Corner Help Button
- Tap on the “Can I Cancel My Order” button.
- Choose a Reason e.g. ” Changed Mind “
- Confirm that you want to cancel the order.
- After clicking “Yes” and “Confirm” You See Thank You Pop up Message
How to Cancel a Foodpanda Order Online
Here are the steps on how to cancel a Foodpanda order using the website:
- Go to the Foodpanda website and log in to your account.
- Click on the “My Orders” tab.
- Find the order you want to cancel and click on it.
- Click on the “Cancel Order” button.
- Select a reason for cancellation and click on “Submit”.
Here are the reasons you can choose from when canceling your Foodpanda order:
- I changed my mind.
- I found a better deal elsewhere.
- The restaurant is closed.
- I’m not feeling well.
- I have a dietary restriction.
- There was a problem with my payment.
- I’m not at home.
If you cancel your order before the restaurant starts preparing it, you will receive a full refund. If you cancel your order after the restaurant has started preparing it, you may only receive a partial refund.
Reasons Why You Might Need to Cancel Foodpanda Order
There are a few reasons why you might need to cancel a Foodpanda order. Some common reasons include:
- You changed your mind about what you wanted to eat.
- You found a better deal at another restaurant.
- You realized that you don’t have enough money to cover the cost of the order.
- You’re running late and won’t be home in time for the delivery.
What Happens When You Cancel Foodpanda Order
If you cancel an order before it has been accepted by a restaurant, you will not be charged. If the order has already been accepted, you may be charged a cancellation fee. The amount of the cancellation fee will vary depending on the restaurant and the time of day that you cancel the order.
How to Get a Refund for Canceled Foodpanda Order
If you are charged a cancellation fee, you can request a refund from Foodpanda. To do this, you will need to contact Foodpanda customer support. You can contact customer support through the Foodpanda app or website.
Foodpanda Main Website Foodpanda.com
How To Contact Foodpanda Customer Support
If you have any problems canceling your order, you can contact Foodpanda customer support. You can contact customer support by phone, email, or live chat.
Read More: How to Cancel Peloton Membership 2023
Service of FoodPanda in different countries:
FoodPanda is providing services in more than 41 countries.
Asia:
- Bangladesh
- Cambodia
- Costa Rica
- Czech Republic
- Estonia
- Hong Kong
- Indonesia
- Japan
- Laos
- Malaysia
- Mexico
- Myanmar
- Nepal
- Pakistan
- Philippines
- Poland
- Romania
- Singapore
- Slovakia
- South Korea
- Sri Lanka
- Thailand
- Turkey
- Ukraine
- Vietnam
Europe:
- Germany
- Italy
- Netherlands
- Spain
Latin America:
- Argentina
- Brazil
- Chile
- Colombia
- Peru
- Uruguay
Conclusion – { How To Cancel Foodpanda Order }
Canceling a Foodpanda order is a simple process. If you change your mind about an order, you can cancel it before it is accepted by the restaurant. If the order has already been accepted by the restaurant, you may or may not receive a refund. If you have any problems canceling your order, you can contact Foodpanda customer support.
FAQs – { How To Cancel Foodpanda Order }
What if I don’t see the “Cancel Order” button?
If you don’t see the “Cancel Order” button, it means that the order has already been accepted by the restaurant. In this case, you will need to contact the restaurant directly to request a cancellation.
How long does it take to receive a refund?
The time it takes to receive a refund will vary depending on the payment method that you used. If you paid with a credit card, the refund will usually be processed within 3-5 business days. If you paid with a debit card or PayPal, the refund may take longer.
What if I don’t receive a refund?
If you don’t receive a refund, you should contact Foodpanda customer support. They will be able to investigate the matter and issue a refund if it is determined that you are entitled to one.
What if I have other questions about canceling an order?
If you have other questions about canceling an order, you can contact Foodpanda customer support. They will be able to answer any questions that you have.
What if I accidentally placed an order?
If you accidentally placed an order, you can cancel it as soon as possible. If the order has already been accepted by a restaurant, you may be charged a cancellation fee.
What if the restaurant has already started preparing my food?
If the restaurant has already started preparing your food when you cancel your order, you may still be charged for the food. The restaurant may be able to donate the food to a food bank or charity.
What if I have a coupon or discount code?
If you have a coupon or discount code, you will not be able to use it if you cancel your order. The coupon or discount code will be forfeited.
What if I have a gift card?
If you have a gift card, you can use it to pay for a canceled order. The gift card will be applied to the cost of the order and any remaining balance will be refunded to you.
What if I have a question about canceling my order?
If you have a question about canceling your order, you can contact Foodpanda customer support. You can contact customer support through the Foodpanda app or website.